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They all have at least 2 years warranty from the date of purchase which is written on your invoice. In case you don't have your invoice with you we can re-print it for you.

All small appliances come with a production manual in their box. If however, you still find something difficult to understand, don't hesitate to call our Customer Service Department on 00357 24818180. For all large appliances, e.g. fridges, ovens, washing machines etc., our technicians will explain everything you need to know during installation.

There is no limit to the size of TV you can buy, if you have a distance of 2.60 meters from the place where you will place it to the point where you will be sitting. The new televisions technologies do not affect your vision. If the distance is 1 to 2 feet, you can buy tvs from 19''-26''. For distance 2-2.6 metres you can buy 19''-37'' tvs. For 3D (three-dimensional image) TVs you must have at least 2.6 meters distance to enjoy the effects of 3D.

Please keep in mind that the inches of a television are measured diagonally from one side of the screen to the other, without the frame.

A Smart TV allows you to access the Internet directly on your television screen in a convenient and fun way.

The Magic Motion remote is the easiest way to control your LG Smart TV – just point, click, and enjoy! With simple movements and gestures, you can drag, flick, and select your preferences, without the hassle of using multiple buttons and arrow keys

The electromagnetic energy generated by an induction coil reacts only with magnetic materials, not with ceramic surfaces. The magnetic base of the pot absorbs the electromagnetic energy and converts it into heat energy thus making the base of the pan the source of the heat, guaranteeing safety and energy savings. Therefore, it cooks incredibly fast and saves vast amounts of energy. It can boil 1 liter of water in just 2 minutes, as opposed to the ceramic hobs that take up to 10 minutes and the gas hobs that take up to 8 minutes.

In order for an induction hob to function, you have to use pots and pans with a magnetic base only. You can easily check their base by using a fridge magnet. If the bases of your pots are attracted to the fridge magnet,  you can use them. In addition, the induction hobs require strong ventilation. For this reason, if the built-in oven is placed under the induction hob, ventilation should be created between the oven and hob.

All small appliances come with an instruction manual. If however, you still find something difficult contact our Customer Service Department on 00357 24818180.

For all large appliances, e.g. fridges, ovens, washing machines, our technicians will explain everything you need to know, when they come to install them.

Electrical products by law are guaranteed for at least 2 years. Please return electrical products to our store as stated on our contact page (with proof of purchase for repair). You can also send the item by courier or post, but note that the courier fees will be payable by you. 

In cases of large appliances, eg, fridges, washing machines etc, contact our Customer Service Department on +357-24818180. Our experienced service team will visit you within a maximum 2 working days. If the warranty of your appliances still applies, you will not be charged for the repair. You will still have to pay the transportation fees, in case you use the post or courier.

If the warranty does not apply, don't worry! Follow the exact same procedure as written above and we will repair your products (if they are repairable) with a cost depending on their problem.

Put two parts of water with one part white vinegar in your kettle. Use white vinegar since it will not discolour your kettle like the red vinegar. Leave your kettle overnight. It may need longer to clean, depending on the toughness of your water. White vinegar is the easiest and more hygienic solution to clean your kettle.

You can cancel or change any of your current orders before the item is dispatched, Monday to Friday. Do this by calling our Customer Service department on +357-24818180 between 8:30 am - 16:00 pm Cyprus time. Please note that orders cannot be canceled by email.

If you are unhappy with any items, simply return them to our local store located in the address shown on the contact page of our website, in the original packaging within 14 days of receipt and we will give you a refund on those products or replace the item according to the following rules.

To make a return, take the following steps:

1. Go to our Contact us page

2. Send us an email with your Order ID, your name and surname, address, phone number and email address and tell us why you would like to return the specific product(s).

Our qualified staff will attend to your request as soon as possible and will get back to you with instructions on how to return the desired products.

This will help assure the speedy processing of your return.

Please note that when returning an order for a refund, you will be responsible for the return postage unless an error occurred on our part. Once we have received the shipment, we will issue a refund to your method of payment.

Make sure that any return may not be accepted due to different reasons like:

if you destroy the original packaging
if you have broken the item
if you have destroyed the item by any means
etc

You can pay by any American Express, MasterCard or Visa card. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of placing your order.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items

Before the delivery, you will receive a call from the company giving you the time and day of delivery. If you do not provide the correct phone number when you order online, the company is not responsible for any delay in delivery. Please contact our Customer Service Department as soon as possible providing your personal information and your phone number to reschedule the delivery of your products

All goods must be signed for on delivery by an adult aged 18 years or over.  If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact our Customer Service Centre to re-arrange delivery (see below for contact details). In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

Is exactly the same as the shopping carts in regular stores. You can click the Add to cart to place in any product you are looking to buy, and remove it using the Delete button. The fact that you put a product in the cart does not mean that you have shopped it. A short process follows to be yours. You can see what product you have chosen and how much they cost seperately and all together.